Talk to your team where the work happens
Pella CRM's voice and video calls sit right next to the conversation, the project and the customer record. Start on the web, join from your phone — no invite link, no separate app, no separate account.
The whole team, on one screen
Start a call from a group chat and it rings for everyone in the group. People who join line up side by side in a grid, and whoever is speaking gets a green outline.
- Grid view or focus on the speaker
- Pin one person to the big screen
- A participants panel showing who joined, who is ringing and who declined
- Missed the ring? Join the call while it is still going
As easy as sending a message
Call a colleague by voice or video from the call button in the conversation. Phone, computer or both — the call reaches every device they have open.
- Microphone and camera in one tap
- Loudspeaker and front/back camera on the phone
- An on-screen warning when the connection weakens
It rings even when the app is closed
An incoming call arrives on iPhone's own system call screen and as a full-screen ring on Android, and can be answered from the lock screen. Where a notification gets missed, a call does not.
- CallKit on iOS, a full-screen call notification on Android
- An incoming-call window in any open browser tab
- Missed calls stay on record inside the conversation
Smooth even in a crowded meeting
Video flows in layers sized to the number of people on the call: a small tile receives a low-resolution stream, a silent microphone sends next to nothing, and audio is redundantly encoded against packet loss.
- Multi-layer (simulcast) video
- Streams for off-screen tiles are paused
- Phones and browsers in the same call
Everything else about a call
Encrypted in transit
Voice and video travel under WebRTC's DTLS-SRTP encryption.
Role-based permissions
Roles decide who may start a one-to-one call and who a group call.
Call history
Every call stays in its conversation with its duration and outcome.
Keep working
Move between pages; the “Return to call” bar is one click away.
Web, iOS and Android
Join the same call from a browser or from a phone.
No guests
Everyone on the call is a teammate in your workspace.
The call screens on this page are drawn from the web and mobile apps' interface, so they read in the page's language.
Move your team's scattered tools onto one platform
In a 30-minute live demo we walk through your own processes inside Pella. No sign-up, no commitment.